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“One of my favourite pictures was taken at one of the riots in London where there were looters going into a store. About 13 looters were queued up outside and they let one looter go in at a time, take whatever he or she wanted – and as soon as that looter comes out, the next looter goes in,” says Richard Larson, Massachusetts Institute of Technology professor and a world expert on queues. (Thanks to his research focus, his academic peers have nicknamed him ‘Dr Queue’). “I can’t even imagine any place else other than London that looters would be so civilised to queue up.” Even the amid the chaos of the London riots of 2011, looters adhered to the principle of ‘first come, first serve’ - www.bbc.com